Support

Every licence includes Standard Support: email [email protected]. Priority Support (the upgrade) adds a faster reply, Teams screen-share and a named contact. See how licensing works for what each includes.

Before you email us

Most questions are answered faster in the troubleshooting guide or the rest of the docs. To send us a diagnostics bundle with your email, follow getting support.

Reporting an outage

There is no status page. If something looks down, email [email protected] and we will confirm what is happening.